FAQ's
Frequently Asked Questions

At Vibhav Logistics, we understand that navigating the world of logistics can sometimes raise questions. Whether you are a new customer or a returning one, we’ve compiled answers to some of the most common queries we receive. If you don’t find what you’re looking for, feel free to get in touch with our customer support team.
We provide logistics services across all major cities in India, with a particular focus on Zirakpur, Chandigarh, Punjab, and surrounding regions. Whether it's local deliveries or long-haul shipments, we have a wide network to ensure your goods reach their destination on time.
We handle a diverse range of goods, including:
FMCG (Fast-Moving Consumer Goods)
Pharmaceuticals (temperature-sensitive items)
Construction materials (steel, cement, etc.)
Automotive parts and spares
E-commerce products
Retail inventory
Perishable goods (via refrigerated transport)
Industrial equipment and machinery
If your shipment falls outside of these categories, please contact us, and we’ll be happy to discuss customized logistics solutions for your specific needs.
Yes, we offer both Full Truck Load (FTL) and Part Truck Load (PTL) services:
FTL: Best for larger shipments that need a dedicated vehicle for full delivery.
PTL: Ideal for smaller shipments that can share a truck with other customers, providing a cost-effective solution.
We will work with you to determine the best option based on the size and urgency of your shipment.
We provide real-time tracking for all shipments. Once your goods are dispatched, you will receive a tracking number and a link to monitor your shipment’s progress. If you need additional updates, feel free to contact our support team.
Scheduling a pickup is easy! You can either:
Call us at +91-9813476777.
Email us at
Use our online booking form on the website.
Once we receive your request, our team will confirm the pickup time and details, and the logistics team will arrive at your location as scheduled.
Yes, we provide door-to-door delivery for all types of shipments. We will pick up your goods from your location and deliver them directly to the recipient’s address, whether it’s a business or an individual.
Yes, we offer goods-in-transit insurance to ensure that your items are covered in case of any unforeseen incidents during transport. Please let us know at the time of booking if you would like to add insurance to your shipment, and we’ll provide the details.
At Vibhav Logistics, the safety and security of your goods are our top priority. Here’s how we ensure their safety:
Secure and well-maintained fleet with trained drivers.
Real-time tracking to monitor the shipment during transit.
CCTV surveillance and security measures in our warehouses.
Safety protocols followed during loading, unloading, and transport.
We take every precaution to ensure that your goods are delivered safely and on time.
Yes, we offer warehousing and storage services for both short-term and long-term needs. Whether you need a place to store goods before shipment or require a more permanent storage solution, our facilities are equipped to handle various types of cargo. Contact us for more information on storage options and pricing.
Our customer service team is available during the following hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed
If you need assistance outside of these hours, you can always reach us via email, and we’ll respond as soon as possible.
To get an accurate quote, simply contact us with the following details:
Pickup and delivery locations
Type and quantity of goods
Desired delivery date and time (if applicable)
Special handling requirements (e.g., temperature-sensitive items, fragile goods)
We’ll provide you with a customized, competitive quote based on your needs.
At this time, Vibhav Logistics primarily focuses on domestic transportation within India. If you require international shipping, please reach out to us, and we can help guide you to trusted partners for cross-border logistics.
We accept payments via various methods, including:
Bank transfer
UPI payment
Cash on delivery (COD)
Our team will provide you with payment instructions upon booking your shipment.
If you have any other questions or need assistance, feel free to reach out to us via:
Phone: Call us at +91-9813476777
Email: Send an email to
Contact Form: Use our Contact Page to send us a message, and we’ll get back to you shortly.